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Wednesday, September 16, 2015

FAILURE IS AN OPPORTUNITY TO SUCCEED CHAPTER TWO

Chapter Two

Failure is not a shame, it’s part of life

I am father of three, my first born Cherish is six years old, my second born Jensen is three years old and my last born Shyreen is two years old. One of the joys of being a parent and raising kids is eyeing how they fail so many times in the process of growing up. I remember when my first wife and I were blessed with our first born Cherish, I was so scared seeing my lovely daughter falling down every time  she tried standing up. I was so careful wanting my daughter not to experience the pain of falling down to the extent that I was fearful being around every time she is playing at the sitting room because deeply in my heart I was acred that once she tries to stand up she may fall down and I will terribly be hurt by that.

My wife noted that I was so scared and she was laughing at me. She said Paul there is no way Cherish will be able to learn how to stand up if she doesn’t try and fail. She said you don’t have to get scared because this is natural, it’s part of the learning process. Be happy that Cherish is making an effort to try standing up and fail because other children don’t even try it at all. That is the moment I realised that failure is part of life and the famous  saying goes ‘if you don’t fail you don’t grow’. Even when she managed to stand up, Cherish again wanted to walk alone, again  I could see her failing so many times. But Cherish as younger as she was, she did’t waif for someone to inspire her to keep trying, she kept on trying to walk on her own, again she failed but she kept trying until she did it. The same process was repeated throughout  her growing circle until when she managed to stand up, walk, run, read and write.

Growth of a child is a classical example of the fact that failure is not an end, it’s a process. A child doesn’t stop growing simply because she or he fails to start walking. The same concept is applicable in our own life. Growth in our business and career life goes hand in hand with the process of trying, failing, learning and succeeding. That’s to say failure is technically inseparable in the life of a human being. And if that is the case then it’s not your problem to experience failure but it’s your problem not to do something, never to try again, never to learn something every time  you experience failure. Can you imagine what could have happened to Cherish or any child you know if she or he could fail to stand up and stop trying anymore? what do you think could possibly  happen? of course  life would have moved on but that would limit their potential for growth. Similarly, it doesn’t mean that if we fail in business or career and decide not to try again we will die, obviously  not but this would limit our potential for career or business success.

Someone would say what are you talking about Paul, it’s not about childhood, it’s about the world of matured people where one is judged by the rule of the game, by numbers and deliverables and targets. It’s true, as a business owner  for the past ten years both working for myself, my business and for my clients, I understand the language of results. Of course if there is someone who is very keen when it comes to performance is me. But that doesn’t negate the fact that any great performance is a result of failing and learning and failing and learning until you become and outstanding performer. Remember the day you were learning your second, your third or your fourth language, being swahili or english, spanish or Chinese. How old were you? did you speak correctly with the proper pronunciation the first day you started learning because you were an adult? did you speak fluently without fail? Of course not, why? because failure is an opportunity to succeed. It’s only when you speak and fail that someone can say hey it’s not that way, you must speak this way and you learn from your failure and do differently and succeed  and move to another stage and probably fail, and learn and do it again and succeed  and proceed the same way while improving stage by stage.

Do not personalise, no one is born a failure or successful

Right after the University, my friends and I started a magazine and later a newspaper business. We were inspired and motivated to bring to life some  of the profound ideas we had while at the University. We never had enough to establish  the businesses but we had the right kind of networks, connections  but more importantly the energy and knowledge to do something meaningful. We worked so hard, day and night to establish Schools & Colleges Magazine and later Familia Newspaper. However after two years and so the newspapers collapsed and we went  jobless. One day, I met a close friend. She knew what I was doing and she had an idea of my background and what I used to do in school. She said, Paul business is not your thing, that’s why the magazine and the newspaper didn’t work. It came from someone very close to me and at a point it disturbed me so much. I started feeling negative about myself and started questioning wether I was meant to become an entrepreneur.

At that time I still had a vision bold enough to persevere. So I came with with another idea to start a consulting business. In so doing, I visited one of my old school mate for advise and guidance. I just wanted her opinion on what I was trying to establish. Similarly, my friend knew that the business didn’t work. In fact as a friend and as someone I made an effort to approach for courage and guidance, I naturally expected some words of encouragement. Instead she also wondered y I still wanted to move on with business. She said, Paul can you be a little  bit serious, how can you consult others while you have failed in your own business?. I said nothing but the message was sent straight in my heart. It was not funny, I felt it. But  I didn’t take it personal and I moved on to establish the East Africa Speakers Bureau which was the first and hitherto the only lecture  agency in East Africa by 2007. What are the lessons here?

First of all you need to understand that failure or success is not an inborn trait. It’s like being nor african or european or asian or american. If you try doing business and it doesn’t work doesn’t mean that you were not born to become an entrepreneur. Likewise, if you start your own business and it works it doesn’t mean that you were destined to be a business man. If I would have taken the comments by my parents personal, then I would’t have moved on to start a consulting business and I would’t have even be writing  right now. I probably wouldn’t have content to share in this book. The fact that I had to experience what I experienced, is what gave me the ideas, lessons and the confidence to share a lot  about the art of failure. It’s what has given me an opportunity  to develop failure is an opportunity to succeed as a business franchise. Today, failure is an opportunity to succeed is not only a book but also a blog, a radio program, a Tv show, a diary and a strong message in all promotional materials you know, pens, T-shirts, caps etc. If I would have believed in the myth that I was not born an entrepreneur  or in the other language I was born to fail in business would I had have the courage to accomplish all these?

So how many times have you ever been told that you can’t? not necessary  in business, it may be in your own marriage or exams or heath recovery or losing weight etc. How many times have you ever ben told that this is not your thing? but how many times have you proven to yourself that you can. It’s as simple as that. Failure is not you, is just an event in the course of life that is meant to give you a window of opportunity through the process  of learning. Failure is the price you pay for success and failure is what comes before success.

You have not failed, you have just discovered what works and what doesn’t work

One of my client is in the service sector running the business of health. Early this year he approached us to prepare a two days customised training on customer service. I asked why do you want a two days training? He said because our staff are so busy and it becomes so difficult to extend the training in so may days. I said fine I can understand that but I thing we would rather have some hours of training then let the staff go implement what they have learned then come back and share what works and what doesn’t work then we all learn from the experience and fix it and learn more content and go back to implement and come back to share lessons until we see some improvements. He said sounds  like a good idea. Being in the training industry for some years now, I have learned the power of feedback. But feedback may be positive or negative. Either way you need it that you can determine the way forward. Modern training methodology employ the approach of circular learning because of the understanding that nothing works permanently. And if nothing works permanently then nothing you will learn that will work permanently. Something may work here but not there, it may work to this industry but not in that industry, it may work today but not tomorrow. If that is the case then discovering failure is the necessary part of success. That’s to say not being able to achieve the desired outcome is not failure  per se rather the discovery of what doesn’t work in that particular situation.

One of the most popular failure celebrity and so the success celebrity popularly known as the electric bulb genius failed 1,000 times before he invented the electric build. His name is Thomas Edison. When Thomas Edison was asked he said I know 1,000 times how not to fail, what do you know?

Do not let the fear of failure grab your opportunity to succeed 

When I was in high school I didn’t like mathematics. My primary school performance was astounding, I got 149 marks out of 150, my secondary school performance was encouraging, I got division two and my high level performance was encouraging, I got division two as well. But throughout my secondary and high level education, I developed fear in mathematics to the extend that I got examination fever few minutes before the final exam and I had to be rushed to hospital before attending my exams. It was what we examination phobia. Despite my good academic record, the fear of mathematics was about to grab my opportunity  to proceed with University studies. It was not that I had learning disability, no I just had developed interest in other subjects than mathematics. At school I was good in language and history studies than mathematics and economics. Though I performed  well my A-level studies  to join the University in Economics and Sociology, till today I am more passionate about the science of people than the science of numbers.

But why did I fall sick few minutes before the mathematics exam? the answer  is clear fear of failure. A lot  of people do not succeed not because they do not have what it takes to succeed but because they fear to fail. Fear of failure scientifically known as ‘atychphobia’ is a biggest reason why people do not try, why they do not persevere and ultimately why they do not succeed  or move to another level from success to significance. You do not have to feel abnormal by fear of failure. fear on its own right is a natural respond to an event in life. Actually it is healthy ti have a certain amount of fear in life. Without any kind of fear a human being becomes a very dangerous animal. So it’s fine to fear but it’s not fine not to deal with fear because it may cause  serious  problems in your life. What is it that you ever thought of doing and you have never done because of fear? would you like to overcome your fears and do something?

First of all you need to understand  the causes of your fears. To me the fear of mathematics came from the fact that I was so much passionate about art subjects that I never took time to do mathematics. Therefore my fears were a result of lack of preparations. But some kinds of fear may be a result of tragedy events which happened  in someone’s life. In 2004 I visited the refugee camps in kasulu and Kibondo Kigoma Tanzania most of whom being refugees from the Rwandan Genocide and the Burundi crisis of 1993/ 1994. I remember taking to one of the refugees who shared a devastating story of his life. ‘ I was in Burundi with my beautiful family and a nice job. I witnessed my family  members get killed and others disappeared. I don’t want to go back to my country’ He said. As I looked at home I realised that he was young and energetic but at that age he was so fearful of going back home because of what happened in his life. May be that example may be bait far from the reality of your life. But have you ever come across someone who tells  you he or she can not start a new relationship because the previous one was so hurting and embarrassing? so because  the previous relationship failed, and for the experience of pain, this person is fearful that the next relationship will fail again and  cause  immense pain.

I can not tell you do not fear because it happens naturally but what I can tell you is that if you realise that failure  is an opportunity to succeed and you are convoked  enough that it is through failure that we learn and gain strength then you will automatically not fear. You will approach an exam or a job interview or a new relationship or  a new research or a new job or an election with the mentality that no matter  what happens I shall not fear because I will not lose it all, I will learn something essential for success.


Failure to make  mistakes is failure to succeed 

A nice couple approached a pastor for marriage. The pastor said that is a really a good thing to do in life. But the Pastor asked why do you think you are ready for marriage? they said throughout the time we dated, everything is perfect. The Paster asked what do you men by saying everything is perfect? they said because we like each other and we never like argued, we never fought, we never shouted at zone another  so we feel that we are ready for marriage. The Pastor said okay that is nice but I want you to keep dating at least for the next three months then come back again to me. The couple said no problem Pastor surely we will. After three weeks the girl showed up to the Pastor alone. And the Pastor asked, where  is your husband to be? the girl replied, I don’t have any husband to me, thank God that you told us to keep dating for the next three months, I came to realise that my boyfriend was so violent. We just argued once in our relationship and how he reacted is something I can’t take at all.

Everyone in life would like to see everything goes smoothly without challenges. We would wish to see no issues in our relationship, career and business. We would wish to pass our exams, get a job in our first interview. But that is not real. It’s like imagining the perfect world. The world without any problem, no diseases, no floods, no accidents etc. In fact there is no such a world. Similarly imagining life without mistakes technically means imagining the world without any accomplishment.  When I was young my sunday school teacher taught me that God is greater than anything and that there is nothing in this world which is out of God’s control. But then I asked myself, if God is in control of everything, why is it that there are so much suffering in this world?  Then I came to learn that  when God created man, he created an intelligent creator, He gave him gifts and the power to create, He sent him to the world and asked him to make a difference.

That is the essence  of life, all the challenges you go through all the mistakes you make and all the failures you have been through are not there by accident. They are there to test your talents, your gifts  and your creative potential. If there is no perfect world then they can’t be perfect beings. making mistakes and going through failure is part of being human. Every time you make a intake that is the time you are learning and opening up your windows of success. Reading carefully the couple example you realise that the girl  never knew that they were not ready for marriage until when something happened in their relationship. I don’t know whose mistake was it but what I know is the factual truth that   failure to make mistakes in their relationship was their failure to proceed with their intent to get married.


The Wright Brothers will be remembered down history for inventing the aeroplane after two successful failure before achieved sustainable flight. Abraham Lincoln will be remembered in the American history for becoming an American President after failing numerously  for public office. Henry found failed five times before he invented  Model T. which introduced Ford Motor Company in the map of automobile industry. I failed numerously  before starting writing  this book. So many successful people in this world had experienced numerous  failure before their success. My friend Azim Jamal, one of the sought-after inspirational speaker and coach who has authored a number of books, spoken to millions  around the world  and coached  great leaders of our time says I fail everyday. In the other language  Azim says I learn everyday and so I open up opportunities  for success on daily basis. 

 

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